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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

09 Jan 2016, 16:28

never going to shop form you

Me and my aunt gos to your store in bay west port Elizabeth we go to the ladies perfume sideas my aunt is looking for a perfume she didn't get qat she is looking for for so she calls the sales guy and he is yelling at the top of hes voice and telling me rs busy with a cumsotmer and he calls someone else and yelling out I am looking for ladies perfume and everyone looked at me and he knows it is for my aunt cz she is standing next to me I was so Ashamed and humiliated and upset me and my aunt did leave the store with out buying anything and we will mver shop form ur company ever ang and me and my aunt r telling all our friends family about this to and I am puting it on Facebook twitter everything so ppl Kow how bad it is

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Replies (1)
Edgars
Edgars's reply13 Jan 2016, 11:49
Official
Hello abdul191822,

Thank you for notifying us of this incident. It is feedback from customer like you that helps us to improve on our short comings. Kindly be advised we have referred this query to the store manager to address, as that is not the manner in which to address our customers.

The store manager will address all concerns raised and revert with feedback. We sincerely apologise for the overall experience.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***