Negative report on ITC

I opened an account last year to buy a cellphone, it was agreed upon that I could pay it off over a 12 month period.<br> <br> 2 months later I decided to settle the full 12 month amount and even paid in advance, but 2 months later I receive an sms saying I'm overdue for cellphone insurance. I even got an email stating my credit records will be affected if I do not pay up by 1/6/2015. Edgars really made me feel like a ********. I phoned Edgars and made arrangements to pay on 25/05/2015.<br> <br> Before the due date even came, I went online to check my credit report with TransUnion, only to find that I've been marked in arrears with my credit report, before the end of May despite me making arrangements.<br> <br> So I phoned the call center to close my account today, but the call center agent advised me they only update ITC once a month. I cannot wait that long, my bank already is having a problem offering me services due to what Edgars did to my credit report.<br> <br> Edgars, how can you update ITC before the end of May even occurred??? I already settled the account earlier than promised which was on 24th May. I want you to contact TransUnion and rectify this issue as my account is settled and closed for May.