1 reviews | Active since Jun 2012
needs proper training and respect not watsapping
I called today regarding why I'm being charged for something I don't know I only R39.00 club R65.00 cell insurance and R35.00 for dental these R39.76 Edgar's club,R35.18 dental,insurence plan R65.33 and Club R39.92 and insurance plus 3 R65.00 and the consultant i spoke to told me it's because my account is handed over and he dropped the call on my ear and i find that very disrespectful and i want all of those charges reversed urgently.below statement.<br> Date<br> <br> ***5 ***6 PAYMENT - THANK YOU *** -574.00 <br> ***0 EDGARS CLUB OPENING BALANCE 39.70 <br> ***5 0710 LIFE MEMBERSHIP FEE?? 39.50 <br> ***5 0710 INTEREST CHARGE *** 0.42 <br> 0000 EDGARS CLUB CLOSING BALANCE 39.92 <br> ***0 EDGARS MOBILE AIRTIME OPENING BALANCE 0.00 <br> ***5 0710 OTA PREPAID VOUCHER REGIS 0.00 <br> 0000 EDGARS MOBILE AIRTIME CLOSING BALANCE 0.00 <br> ***0 DENTAL INSURANCE - MBR ON OPENING BALANCE 35.18 <br> ***5 0710 DENTAL INSURANCE - MEMBER 35.00 <br> ***5 0710 INTEREST CHARGE *** 0.37 <br> 0000 DENTAL INSURANCE - MBR ON CLOSING BALANCE 35.37 <br> 0
Thank you for raising your concerns with us. Kindly note we have referred this matter to the accounts department for further investigation and upon findings feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
Thank you for raising your concerns with us. Kindly note we have referred this matter to the accounts department for further investigation and upon findings feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
