NM
Nompumelelo M
1 reviews | Active since Apr 2013
23 Mar 2015, 16:24
need my refund
Hi my name is stellah Mlotshwa ID NO ***.I need my refund of R500 which I paid by a debit card and payment never go thru but in actual fact it went thru as per bank statement that I gave to edgars consultant which they promise me that they will refund me the R500 which I paid in cash. Pls assists me
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Edgars's replyOfficial
24 Mar 2015, 09:48Hello mpume@58,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that the matter regarding the refund due to you has been escalated to the store management to look into assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that the matter regarding the refund due to you has been escalated to the store management to look into assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply24 Mar 2015, 09:48
Official
Hello mpume@58,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that the matter regarding the refund due to you has been escalated to the store management to look into assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that the matter regarding the refund due to you has been escalated to the store management to look into assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,