NEED MY PHONE FIXED

<p>We have gone through many queries with no good assistance provided to us.We had bought a Samsung A3 phone which had damages to the Mic and internal sim card was not reading.The phone cannot be tampered or opened and we feel that its unfair that we haveto get our phone to TM Electronics which is an outsourced company based in Durban to fix our phone.This mobile is still under the 2 Year Samsung warranty.</p> <p>We are tired of numerous calls made and not gaining any feedback from the Store Manager ,We keep getting told that the Manager is not available and when we get to the store his not present.</p> <p>We need immediate feedback to a way forward before aising a complaint to consumer protection</p>