1 reviews | Active since Jun 2017
Nedbank cup tickets
<p>i went to buy these Nedbank cup tickets that were being sold at Edgars for Nedbank customers at R10... got there the lady said that the person selling the tickets has left for the day. (that was tuesday - 07.06.2017) . I went back on saturday - 10.06.2017 the same lady attended to me, she was the one selling the tickects on that day, when i started my purchase, she said the tickets have gone up, and the i have missed the promotion. What upset me the most is that on my first visit to the shop i could have bought the tickets on promo... but she failed to sell them to me that time. </p>
We have escalated the complaint to the Edgars Amanzomtoti Galleria management to address as our valued customer is not happy that you were not sold tickets while they were on promotion and you only established that the prices went up on your next visit to the store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Amanzomtoti Galleria management to address as our valued customer is not happy that you were not sold tickets while they were on promotion and you only established that the prices went up on your next visit to the store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.