KM
Kutlwano M

1 reviews | Active since Dec 2017

06 Dec 2017, 15:58

My cell phone insurance was canceled without my knowledge n now dey refuse to send me statements

I felt like I was played a fool because everyday I was at de store n no one could tell me dt my insurance was canceled, I was only told by customer service dt de is a code J dt need to b removed and after I will get de fone

0
Replies (2)
Edgars
Edgars's reply07 Dec 2017, 11:27
Official

Thank you for making contact with us .Kindly note that your query has been escalated to our third parties and they will provide you with feedback regarding the cancellation of the cellphone insurance policy .***/GO

Kind regards

The Edcon Customer Experience Team

KM
Kutlwano M's update11 Dec 2017, 14:47
Reviewer Update
Hi... Still waiting for a respond from Edcon since they called to say they r busy trying to solve my problem... So I don't know how long I must wait.. Ref ********** 0979/GO