My account had add-ons I never asked for!

I've been exchanging emails with this email with the Inquiries department of Edcon, went to the Randburg branch without any assistance. I've been demanding my money that I was billed **********ly on my Edgars Account. <br> <br> I opened an account at Edgars, Bree street, where I took only one Levis trouser costing R499. I paid over R500 in a space of 3 months from the first month, July to September. I told the Edgars negligent staff not to send me statements via post but through emails, which I provided to them. <br> <br> I kept not getting statements until I went to Randburg branch at the end of August. No service than excuses were provided to me. Upon my surprise when I went to our nearby Postoffice. My statement had these things:<br> <br> -VIP Membership<br> -PERS Accidental Insurance<br> -Account Protection Insurance.<br> -Part Time VIP Membership.<br> <br> I never asked for these things. I'm FAIS, RE5, Accredited and I know exactly how the advisory process works as per the FAIS Act, General Code of Conduct. I mean there was no agreement between me and any of Edgars's Representatives. In total I lost R355.75 from financial products I never signed for let lone<br> <br> Edgars credit me with this money, its mine!<br> <br> Sbusiso Xoxo..