KK
Kagiso K
1 reviews | Active since Mar 2014
16 Feb 2016, 05:09
MTN OTA
Eish. I've been paying a subscription for which I asked to be canceled in 2014/5 to no avail.<br> <br> I do not even know which number is getting the airtime. Edgar's has not responded since 2015?. Can someone assist on how to deal with this OTA.
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Edgars's replyOfficial
16 Feb 2016, 10:55Hello ZiggyKKK,
Thank you for bringing the above concerns to our attention.
As discussed telephonically please be advised that your query is referred to our Airtime management team for further assistance. Once the service in question has been cancelled further communication confirming resolution will be provided to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
As discussed telephonically please be advised that your query is referred to our Airtime management team for further assistance. Once the service in question has been cancelled further communication confirming resolution will be provided to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply16 Feb 2016, 10:55
Official
Hello ZiggyKKK,
Thank you for bringing the above concerns to our attention.
As discussed telephonically please be advised that your query is referred to our Airtime management team for further assistance. Once the service in question has been cancelled further communication confirming resolution will be provided to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
As discussed telephonically please be advised that your query is referred to our Airtime management team for further assistance. Once the service in question has been cancelled further communication confirming resolution will be provided to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,