Ms Mafedi Tladi

Someone opened an airtime contract using my details and I don't know the number that they sending that airtime to ,I have never had any airtime contract in my life and I can never do that when i call the contact centre they said they'll send the call recording to kaalfontein branch when i went there the guy I spoke to seemed to be lost cause they don't know how was I going to listen to the call as they don't have a headphone nd I called their call center again nobody seems to help ,can I kindly get this issue resolved I have been with edgars for years and years nd this can't be happening without my concern I only found out this when i changed a method of sending statement to my email my posts were sent to Limpopo nd I hardly use to get them only now when i receive my statement on email i was so shocked the number im using is *** not the one you are sending that airtime to i can't be paying for something I'm not using please otherwise I'm gonna take this further it is so unbelievable !!!