ON
Oscar N
1 reviews | Active since Mar 2017
18 Sept 2019, 17:55
Mr Oscar Ntombela
On the 8 August 2019 my account was **********ly used without my approval as the card and my ID book was with me.I logged a dispute with the store and sent all documents that they requested. They said their turnaround time for investigation is 21 days,however up to date no one contacted me,I'm doing follow ups but I don't get any assistance. Their service sucks and very unprofessional.
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Edgars's replyOfficial
19 Sept 2019, 10:40Dear Oscar,
This post serves to confirm that the above mentioned complaint is meant for Game stores as per your confirmation.
The case is now closed.
Kind Regards:
The Edgars Team
This post serves to confirm that the above mentioned complaint is meant for Game stores as per your confirmation.
The case is now closed.
Kind Regards:
The Edgars Team
Best regards,
Edgars's reply19 Sept 2019, 10:40
Official
Dear Oscar,
This post serves to confirm that the above mentioned complaint is meant for Game stores as per your confirmation.
The case is now closed.
Kind Regards:
The Edgars Team
This post serves to confirm that the above mentioned complaint is meant for Game stores as per your confirmation.
The case is now closed.
Kind Regards:
The Edgars Team
Best regards,