MOST USELESS COMPANY TO DEAL WITH

So, ever since I opened my account with Edgars, I have been having issues with the Edgars Club. I was told that I need to call them to activate it, I did call thme, spoke to an agent, spent over 35 minutes and they said that it would be sorted, I has asked them to send me an sms with a reference, this was not done, I had then went to a Ster-Kinekor to use the card and it was not activated, that was really embarrassing, they had then apologized and sent me vouchers when i brought it to their attention. On 16 April 2020, I sent an email to Edgars to cancel the clubcard as it is of no value to me and I am paying for a service that I never use and after all the **** experiences that I have gone through with Edgars, I will never want to use this service again, I never received any response to date, the number does not go through, nobody responds to emails, absolutely no response.

It's very shocking to know that we have to deal with such incompetence, its no wonder why they are going down as they lack the basic customer service principles. I have had to come onto this platform to get some sort of response from them and hopefully a solution.

It's pathetic that you have people call you and you hound customers for money but when you ask the same agents for help, they are unable to help you or you say that the department is closed.

PLEASE GET THIS SORTED OUT IMMEDIATELY, I CANNOT WAIT TO HAVE THIS ACCOUNT PAID UP SO THAT I DONT HAVE TO DEAL WITH THIS KIND OF **** ANYMORE.