Most unpleasant experience and service

<p>So its been more than 72 hours and have not received any assistance with my issue. I've been paying edgars for a service and when I decide to use their club card I am told it's been deactivated. It would of been nice to of been notified of this rather than be put through inconvenience of trying to get a new one at the last minute only to wast time and find out that the movie I want to watch is sold out when I return to buy tickets at full price( I had to do this as the store did not have replacement cards). On my second attempt I was made to wait over an hour for a customer service representative when I went into another store to activate a card( this was 72 hours later and no response from edgars club). I have use this card before and now month's later the card doesn't work but this hasn't stopped edgars from charging me for the facility that doesn't work. Essentially I would of been better of just paying full price always. </p> <p>So instead of providing me with a solution they want to escalate the matter for testing. it doesn't help because I still am not able to use the facilities that I am paying for. </p> <p> </p> <p>Thanks Alot for sharing the joy </p> <p> </p>