jJ
jkoekemoer J

1 reviews | Active since Nov 2016

23 Nov 2016, 08:36

Most terrible service deliver money hungry asshols alive

<p>Since day 1 that is almost 1 year ago I have had issues on my edgars account with incorrect account services I am paying for and not receiving to their useless call center that logs calls incorrectly and says calls are completed when they not and dropping the phone in my ear I have had enough of this most useless group.</p>

0
Replies (2)
Edgars
Edgars's reply05 Dec 2016, 13:35
Official

We must apologise for the delayed response.

Please note that after our investigation it was established that you did receive club discounts on your account and therefore a reversal cannot be done.

Please be advised your query has been closed by our accounts department as an investigation and feedback was provided to you.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

jJ
jkoekemoer J's update03 Jan 2017, 16:40
Reviewer Update

Again it is a month later and EDCON has not responded to any mails or reviews but they want money and i refuse to pay untill al my queries are completed to my satisfaction and not just closed.