More than a year later and no limit increase!!!

I have been with Edgars for more than a year and still await a credit limit increase. After numerous calls to the accounts department, I was forwarded an email address for ABSA. I then forwarded my payslips and the application forms and was declined due to the bank statement not been submitted. According to the application it clearly specified the documents needed and I comp****. I pay my accoount on time, everytime. When you query, you are told the system generates the offers. Meaning, if the system gives you an offer after being a customer for three, four or five years, so be it. Like they say at the accounts department, "nothing we can do". Then to top it off, the statement says to call a number should you require a limit increase and when you do, same ****, different day "sorry no offer on the system, the system generates the increases and there is nothing we can do". I know what I am going to do! I will settle my account and close it off permanently! EDGARS SERVICE IS REALLY ***!