MB
Martin B
1 reviews | Active since Feb 2015
27 Feb 2015, 20:24
Monthly payment listed as R3335?
My account has been paid in full only to find out jet edcon group has listed my name with all the south African credit burros that i have a monthly payment of R3335? Even before that when i actually did owe them the installment was R300. I was declined credit beacuse of this. Call centre? Tried no luck. Email send to headoffice. No luck. In store? Ag please let me leave this in store for another complaint... Lets see who will be blamed for this error... I had no choice but to log a complaint and i will log one for each store that is linked to Edcon maybe just maybe I'm lucky and someone out there will actually try to phone me and correct false info linked to my credit record.
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Edgars's replyOfficial
02 Mar 2015, 13:42Hello MB30,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused. Kindly be advised that your account query, has been forwarded to the accounts department to look into and advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and understanding.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused. Kindly be advised that your account query, has been forwarded to the accounts department to look into and advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and understanding.
Edgars's reply02 Mar 2015, 13:42
Official
Hello MB30,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused. Kindly be advised that your account query, has been forwarded to the accounts department to look into and advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and understanding.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused. Kindly be advised that your account query, has been forwarded to the accounts department to look into and advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and understanding.