1 reviews | Active since Feb 2010

07 Oct 2016, 11:10

Monthly installment not adjusted

<p>I was paying a fixed rate of R530 per month but once the amount went below R800 I was told that the account would be adjusted so that my monthly payments would no longer have to be R530 per month.</p> <p>This, unfortunately, has not happened. Please can someone look into this and adjust my monthly installments accordingly as I know I no longer have to pay R530 per month. </p>

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Replies (1)
Edgars
Edgars's reply07 Oct 2016, 14:20
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.

Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Best regards,