Mobile contract cancellation

<p>I called Edgars customer service on the 6th April to request cancellation of my airtime contract that I signed up for through them.</p> <p>i was told that it was logged and an SMS sent to confirm however today it's the 1st May and I received the airtime top up I requested to be canceled! </p> <p>I want this cancelled and my number restored to prepaid status! How difficult can it be when signing me up for this was as easy as a mere phone call?</p> <p> </p> <p>so annoyed!!!</p>