Mobile Content Fees

<p>Hi - I have been trying with no luck since February to cancel this so called fee on my account. I've been sent around phone call centre after call centre and nothing has been done yet! I now get an sms stating that my account is in arrears byt R60, because of the passed 3 months R19.99 fee! </p> <p>After speaking to the 3rd person i was told that it is data which i signed up for to receive on my mobile phone, which CANNOT be beacuse i have an open line contract with Vodacom. I've never purchased any airtime or date through any other retailer besides Vodacom for over 8 years!</p> <p>Could this matter be sorted out as i will not be liable to pay this outstanding amount on my fully paid account.</p> <p> </p> <p>Regards,</p> <p>Meagan Poole</p>