1 reviews | Active since Aug 2014
Mobile content fee issue - ******* charge on my Edgars account
Mobile content fee issue again - ******* charge on my edgars account , matter was raised via their customer relations email address they promised to resolve the issue in 48 hours , its now 6 days since , I still await feedback from Albert Sithole & J Sebolai , next stop is the ombudsman as Edcon is clearly ignoring my complaint.
Thank you for making contact with us regarding the mobile content that is being billed to your account .We apologise for the frustrations caused to you.Kindly note that we have escalated your query to our service provider for a cancellation of the product and a reversal of the fees .We will provide you with final feedback.***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us regarding the mobile content that is being billed to your account .We apologise for the frustrations caused to you.Kindly note that we have escalated your query to our service provider for a cancellation of the product and a reversal of the fees .We will provide you with final feedback.***/GO
Kind regards
The Edgar's Customer Experience Team