AG
Arno G
1 reviews | Active since Apr 2015
18 Apr 2015, 11:39
MOBILE CONTENT FEE AND SMS AIR SUBSCRIPTION
I am absolutely disgusted at how Edgars can add services to ones account without permission. This is totally unacceptable!! There is clearly a lack of control being practiced when it comes to client's accounts ( ON THIS FORUM I CAN SEE THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM!!!!!)<br> <br> Luckily I have noticed that these \services"have been added"
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
21 Apr 2015, 15:22Hello ArnoGouws,
Thank you for bringing this matter to our attention. We are deeply sorry for the mobile content that was enrolled without your consent. Please note your query will be referred to the RMCS department for cancellation and reversal. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. We are deeply sorry for the mobile content that was enrolled without your consent. Please note your query will be referred to the RMCS department for cancellation and reversal. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply21 Apr 2015, 15:22
Official
Hello ArnoGouws,
Thank you for bringing this matter to our attention. We are deeply sorry for the mobile content that was enrolled without your consent. Please note your query will be referred to the RMCS department for cancellation and reversal. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. We are deeply sorry for the mobile content that was enrolled without your consent. Please note your query will be referred to the RMCS department for cancellation and reversal. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***