1 reviews | Active since Dec 2012
Mobile Content Fee
<p>Good Day, </p> <p> </p> <p>I've been contacting Edgars since November 2016 regarding a MOBILE CONTENT FEE (R 19.99) that was added per month to my account WITHOUT MY CONSENT and no one can assist me where i just get directed to different departments (and number to phone) </p> <p>This is extremely unprofessional, and *****elent at that as i never gave ANY consent for this prescription to be added to my account. </p> <p> </p> <p>I please require immediate assistance, and a refund to my account of all these monthss i've been paying for something i never wanted in the first place! </p> <p> </p> <p>Edgars - You need to get your business in line!</p>
Thank you for making contact with us.
It is with great displeasure to hear about your overall service experience in regards to the mobile content service enrolled without your permission.
Please be advised your query is referred to our third party company (R.M.C.S) for cancellation and reversal. Feedback confirming the status of your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for making contact with us.
It is with great displeasure to hear about your overall service experience in regards to the mobile content service enrolled without your permission.
Please be advised your query is referred to our third party company (R.M.C.S) for cancellation and reversal. Feedback confirming the status of your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,