mobicell cell phones

Hi there last year december. 2017 i bought two mobicell cell phones witch cozt me R950.00 each first my phone whent blank i took it in when i fetched my phone i gt it back wthout my screenguard.I went back a couple of times for my screenguard but no success .26.08.2018 i booed in my daughters phone for repairs and thy booked it in.When my mom fetched the phone they told her they. Cnt fix it because they didnt recieve insurance payment for 2months but money was available for them always. The person who booked the phone. In is Y Isaacs .when they filled in my papers they asked. Formy contact number and asked twice the last didget and still filled it in incorrect.

Hello peter plz help. Cindy lee tomlinson Contact **********