SP
Shaun P

1 reviews | Active since Jul 2009

09 Feb 2018, 09:26

Mobicel Switch...Defective Product, Edgars Blue Route - Defective Service!

I have a mobicel switch, everything is extremely slow to react and I cannot view youtube as I continuously get the message which indicates that Youtube is not responding - this is not limited to Youtube apps exclusively. I have complained at the store I bought it at within 2 weeks of purchase and am politely told that I should purchase a phone with greater processing power as there is nothing to be done to fix my problem. Where can I fix this problem and how?

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Replies (1)
Edgars
Edgars's reply09 Feb 2018, 15:33
Official

Thank you for making contact with us.We apologise for the frustrations caused with the cellphone .Please return it to the store as it is after 7 days of purchase and they will send it to the service provider for a quality assessment . The technician will the advise the store on a resolution .***/GO

Kind regards

The Edcon Customer Experience Team