1 reviews | Active since May 2016

23 Jun 2016, 14:25

Miss leading advertising

<p>Today on the 23rd June my colleagues and I went to the Oudtshoorn edgars store specifically for the pyjamas of R50. When we to get to the store we get pyjamas of R125, when I enquire where are the R50 pyjamas to the cash he became defensive telling me they were placed and at the time it was 10am and the store was empty as ever as if people didn't know about the sale. However my colleague on the other hand was told by the store manager ELIZABETH MOOS (rude lady) she sells per unit and therefore they are done but the ladies on the floor said otherwise. Our question is, from 8:30 am to 10am what units did they sell because the floor ladies said the store manager is no being honest with us. </p>

0
Replies (1)
Edgars
Edgars's reply25 Jun 2016, 09:44
Official

Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store. please be advised we have addressed this matter with the store manager feedback will be provided shortly.

Your reference number is ********** 071/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***