sB
salume B
1 reviews | Active since Mar 2015
31 Mar 2015, 10:48
misleading sales sign
Sign on shelve indicated less 40% on all throws. I asked a salesperson on the floor and she confirmed that it is less 40%. When I came to the till to pay, they said it was full price. I asked for the manager and he did'not even apologise for their mistake. I had to cancel the deal as it was misleading. As we where standing at the till,they quickly moved the item of the said shelve.
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Edgars's replyOfficial
01 Apr 2015, 10:40Hello salume,
Thank you for raising this matter with us. It is such feedback that help us to improve, thus this matter was referred to the store manager to address. We pride ourselves in selling quality clothing with affordable prices, and all these promotions are there to satisfy our customer's needs not to mislead them.
We apologise for the overall experience. But we assure you all matters raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising this matter with us. It is such feedback that help us to improve, thus this matter was referred to the store manager to address. We pride ourselves in selling quality clothing with affordable prices, and all these promotions are there to satisfy our customer's needs not to mislead them.
We apologise for the overall experience. But we assure you all matters raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply01 Apr 2015, 10:40
Official
Hello salume,
Thank you for raising this matter with us. It is such feedback that help us to improve, thus this matter was referred to the store manager to address. We pride ourselves in selling quality clothing with affordable prices, and all these promotions are there to satisfy our customer's needs not to mislead them.
We apologise for the overall experience. But we assure you all matters raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising this matter with us. It is such feedback that help us to improve, thus this matter was referred to the store manager to address. We pride ourselves in selling quality clothing with affordable prices, and all these promotions are there to satisfy our customer's needs not to mislead them.
We apologise for the overall experience. But we assure you all matters raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact us on the below number
Kind regards.
Edcon customer experience team,
***