CP
Carlos P

1 reviews | Active since Jun 2015

07 Nov 2015, 13:57

Misleading gross advertising on national tv

Edgars is running a national tv campaign advertising Cellini travel luggage discounts and free items with every purchase. <br> When I got to the store, Cellini is unashamedly put next to a no name cheap Chinese knock off brand of luggage I wouldn't touch with a barge pole! <br> <br> The manager on duty Karen came to address me giving me a lame excuse that the 'holiday' brand displayed was a division of Cellini themselves - I seriously doubt Cellini would affiliate themselves with such a low quality product - Cellini is nowhere on the luggage displayed. <br> <br> Im offended that Edgars thinks they can waste the public's time like this and more so blatantly broadcast this on national tv - where is the consumer council on this? Or the national advertising board? <br> <br> Clearly they are desperate for feed through their stores to go to such low levels of misleading the public. <br> <br> Its time we held big corporates accountable for their actions!! <br> <br> <br> <br>

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Replies (1)
Edgars
Edgars's reply07 Nov 2015, 15:30
Official
Hello wavey blue,

Thank you for notifying us of this matter. We can understand how disappointed you are and for that we sincerely apologise. We will refer this query to our buyers to investigate and we assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edcon customer experience
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