Misleading
<p>They say u get 50% off on the gift card wen u open a account for example if you buy a perfume for r1600 u have to pay the full price however r800 goes on ur card, well there's no point of that bcoz I opened the account to get the discount on the perfume if I had known there was no discount I wouldn't have opened the account. They should have said u pay the full amount for the perfume instead of wasting my time n money n making me this </p>
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that you feel that you were misled to opening a new account as the discount voucher T's and C's were not clear. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that you feel that you were misled to opening a new account as the discount voucher T's and C's were not clear. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that you feel that you were misled to opening a new account as the discount voucher T's and C's were not clear. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that you feel that you were misled to opening a new account as the discount voucher T's and C's were not clear. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that you feel that you were misled to opening a new account as the discount voucher T's and C's were not clear. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that you feel that you were misled to opening a new account as the discount voucher T's and C's were not clear. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
The post was for red square nt edgars but they only gave an option for edgers
The post was for red square nt edgars but they only gave an option for edgers