RK
Rud K
1 reviews | Active since Aug 2017
27 Aug 2017, 11:19
Misinformed
I have been to your Randburg branch, 3 times in the past 3 weeks, I wanted to do a laybye as I had not budgeted for the stuff, it wasn't in my planning to buy the clothes so I thought why not if I can do a laybye, all this time I was told the laybye system is off line, so why do they have stickers all over to say they do laybyes? If they can go for 3 weeks without the system, or it's a way of saying no to laybyes, pliz just take off the stickers so we know there's no laybye
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Replies (3)
Edgars's replyOfficial
30 Aug 2017, 12:57Please forward us the name of the store that you visited, e.g was it Jet or Edgars so that we may be able to contact them on your behalf and may be able to action the error of the systems being offline for along causing our customers to be inconvenienced when they want to do a lay bye. We will like to liaise with the correct store management on the matter reported by our valued customer. Query ref no : ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply30 Aug 2017, 12:57
Official
Please forward us the name of the store that you visited, e.g was it Jet or Edgars so that we may be able to contact them on your behalf and may be able to action the error of the systems being offline for along causing our customers to be inconvenienced when they want to do a lay bye. We will like to liaise with the correct store management on the matter reported by our valued customer. Query ref no : ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
30 Aug 2017, 13:01Please forward us the name of the store that you visited, e.g was it Jet or Edgars so that we may be able to contact them on your behalf and may be able to action the error of the systems being offline for along causing our customers to be inconvenienced when they want to do a lay bye. We will like to liaise with the correct store management on the matter reported by our valued customer. Query correct ref no : ***/GO kindly discard ref no ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply30 Aug 2017, 13:01
Official
Please forward us the name of the store that you visited, e.g was it Jet or Edgars so that we may be able to contact them on your behalf and may be able to action the error of the systems being offline for along causing our customers to be inconvenienced when they want to do a lay bye. We will like to liaise with the correct store management on the matter reported by our valued customer. Query correct ref no : ***/GO kindly discard ref no ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
30 Aug 2017, 13:02Please forward us the name of the store that you visited, e.g was it Jet or Edgars so that we may be able to contact them on your behalf and may be able to action the error of the systems being offline for along causing our customers to be inconvenienced when they want to do a lay bye. We will like to liaise with the correct store management on the matter reported by our valued customer. Query ref no : ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply30 Aug 2017, 13:02
Official
Please forward us the name of the store that you visited, e.g was it Jet or Edgars so that we may be able to contact them on your behalf and may be able to action the error of the systems being offline for along causing our customers to be inconvenienced when they want to do a lay bye. We will like to liaise with the correct store management on the matter reported by our valued customer. Query ref no : ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,