Misalignment with CPA

I have lodged a complaint with them. The regional manager called me and I explained that I had two complaints: one with the Manager's attitude and the other with the pay point which does not show the customer the price as it is being scanned. This, according to the CPA is not allowed and my interpretation would then mean that it is *******. The reason I raised this concern is that on two occasions, they have attempted to sell me clothes and shoes at a price which was higher than the one on display and when I saw the receipt, I then requested the store manager. So, I would like for them to have a display of the prices to the customer as they scan it, it is not only good for the customer but it is what our law prescribes.

I made follow ups for 2-3 weeks and there was no response.