DN
Dhaven N
1 reviews | Active since Oct 2009
22 Jun 2015, 08:25
MIC Ripp Offs
I have purchased a second pair of D66 shoes and I am really upset with the quality of these shoes. The sole tears apart in less then six months yet we are paying so much for these Made in China goods. I dont have a problem paying so much if the quality is of high standards, this is below par minimum.
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Edgars's replyOfficial
22 Jun 2015, 16:10Hello Dhaven,
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Kindly note if an item has a manufactures default, it will be booked for quality assessment, however a proof of purchase is required.
Please take the shoes to the store with a proof of purchase and the store manager will assist you. Please note we will not be able to assist without the proof of purchase.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Kindly note if an item has a manufactures default, it will be booked for quality assessment, however a proof of purchase is required.
Please take the shoes to the store with a proof of purchase and the store manager will assist you. Please note we will not be able to assist without the proof of purchase.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply22 Jun 2015, 16:10
Official
Hello Dhaven,
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Kindly note if an item has a manufactures default, it will be booked for quality assessment, however a proof of purchase is required.
Please take the shoes to the store with a proof of purchase and the store manager will assist you. Please note we will not be able to assist without the proof of purchase.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Kindly note if an item has a manufactures default, it will be booked for quality assessment, however a proof of purchase is required.
Please take the shoes to the store with a proof of purchase and the store manager will assist you. Please note we will not be able to assist without the proof of purchase.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,