Messing up my credit profile again.

Wow Edgars, ain't you very good at this. You messed up my credit profile in December because of false information you gave me. And now you have done it again saying I have an installment of R 6 799 with you guys this month at Credit bureau, at the same time you putting charges for the installment plan of 12 months I have with you guys. So much of conflicts in one account. With great assistance from your *********** staff, that cannot even do a simple follow up on an unhappy client. You disappoint me every month nowadays. Now, I'm quite certain that I want to close my account with you cause clearly it does not mean anything to have me as a customer.