uM
unathi M
1 reviews | Active since Apr 2011
21 Dec 2015, 18:58
MESSING UP MY CREDIT, FAULSFIED I JOINED INSURANCE
I have had an Edgars account for 18 months and In that time they have been deducting monthly insurance and club monies from my account
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Replies (1)
Edgars's replyOfficial
22 Dec 2015, 09:51Hello unathimab,
We must sincerely apologise for the overall experience. Please be advised the club membership has been cancelled and the amount debited has been reversed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised the club membership has been cancelled and the amount debited has been reversed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply22 Dec 2015, 09:51
Official
Hello unathimab,
We must sincerely apologise for the overall experience. Please be advised the club membership has been cancelled and the amount debited has been reversed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised the club membership has been cancelled and the amount debited has been reversed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***