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Lee L

1 reviews | Active since Aug 2014

29 Jan 2019, 08:33

Messed up service

I paid up my account that was handed over on the 23rd of Jan. I paid the amoubt I was advised I'm owing by a person I spoke to on the 22nd. I then went to the store to try get assistance with a clearance letter only to be told I owe more money however the collection company will call me. To date theres no call and my account is still a mess.

0
Replies (3)
Edgars
Edgars's reply29 Jan 2019, 09:28
Official
Dear Lee, 

Thank you for making contact with us.

Pleas be advised your query is referred to our regional credit office team to confirm your accounts current status and to provide the letter in question within the next 48 hours.

Your reference number is: 
***/GO

Kind Regards
The Edgars Team
***

Best regards,

LL
Lee L's update01 Feb 2019, 07:36
Reviewer Update
I was promised a call back and that my account will be resolved yesterday. It comes as no surprise that this is still not sorted and the sad thing is you will continue to charge me interest on whatever balance is remaining. Your services are appalling and a disappointment
LL
Lee L's update01 Feb 2019, 07:37
Reviewer Update
I was promised a call back and that my account will be resolved yesterday. It comes as no surprise that this is still not sorted and the sad thing is you will continue to charge me interest on whatever balance is remaining. Your services are appalling and a disappointment My reference number is: ********** 0336/GO What must I do now to sort this mess out