SM
Siphokuhle M

1 reviews | Active since Jun 2020

19 Jan 2022, 18:56

Messed up ITC, Account paid up

The most abusive retail relationship since RCS group took over Edgars.

My account balance was hiked up by R1000, I asked for a detailed statement but instead I got handed over to VVM collections.

I asked them for the detailed statement, they never sent it to me instead I got blacklisted.

Listed 6 times on ITC for default payments, I told each and every caller that I would like to pay up the account once every transaction is accounted for.

I paid up the account on 28th of November 2021, even though the total amount was unfair. I requested for the account closure and ITC clearance.

Account was closed in December 2021 and paid up letter emailed, but ITC defaults records have not been cleared to date

0
Replies (1)
Edgars
Edgars's reply21 Feb 2022, 11:04
Official
 Good morning Siphokuhle.

Trust you well. 
My sincere apology for the late response.

Feedback was provided by RCS.
Should you have any further enquiries please feel free to contact us.

Thank you and take care.