Medical Services Charges
<p>Edgars has been Charging me Medical Service Charge since september R290 and now R150 I have Queried it and nothing gets done. No One can explain the charge either. They dont get back to me or reverse it. Yet if I owed them R2.90 they would be calling me daily which costs more then the R2.90 I owe them. No wonder they going under slowly . Soon to be Ex Customer </p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
This is the response I got from Edcon for a error they have made. I have not requested or signed for these services please prove that I have signed for these servives. I refuse to be inconvienced for something that I did not ask for.
Dear Ms V Harrinarain
Account Number: ********** ********** 86644
In response to your recent communication regarding the above-mentioned account, kindly take note that I have liaised with our disputes department and they have advised that you will need to fill out a dispute accompanied with an affidavit at your nearest Jet store in order for an investigation to ensue. To prevent any further medical charges from occurring on your account they have temporarily blocked the account pending the outcome of the investigation for security purposes.
I apologise for the inconvenience caused.
Should you require further assistance do not hesitate to contact us.
Please refer all further queries to **********
Regards
Leone Manneson
Customer Services Administrator| Regional Credit Office Durban
Telephone +***2 | Fax +***6 |Email **********
This is the response I got from Edcon for a error they have made. I have not requested or signed for these services please prove that I have signed for these servives. I refuse to be inconvienced for something that I did not ask for.
Dear Ms V Harrinarain
Account Number: ********** ********** 86644
In response to your recent communication regarding the above-mentioned account, kindly take note that I have liaised with our disputes department and they have advised that you will need to fill out a dispute accompanied with an affidavit at your nearest Jet store in order for an investigation to ensue. To prevent any further medical charges from occurring on your account they have temporarily blocked the account pending the outcome of the investigation for security purposes.
I apologise for the inconvenience caused.
Should you require further assistance do not hesitate to contact us.
Please refer all further queries to **********
Regards
Leone Manneson
Customer Services Administrator| Regional Credit Office Durban
Telephone +***2 | Fax +***6 |Email **********