****med by edgars and payflex

I am paying for the items that i dont have at edgars cleawater.in the tillpoint i played using payflex app and it approved on my side even making a payment plan for me,but at the till it declined.so i couldn't get my items but i am having proof on my payflex app the money is payed onto edgars clearwater. So edgars and payflex failed me i feel like i have been ****ed by both edgars and payflex