AR
Aletta R

1 reviews | Active since Jan 2020

02 Feb 2022, 09:19

MDB harassment for EDGARS

I have been trying to sort out ***** on my Edgars account for months now and they have been no help at all. I keep getting harassed by MDB with emails and sms's and calls on my work line. I have explained the situation multiple times, and every time it gets escalated but I haven't had any feedback to resolve the matter, only more sms's and emails from MDB on a weekly basis. PLEASE STOP AND LIAISE WITH EDGARS!

0
Replies (8)
Edgars
Edgars's reply02 Feb 2022, 10:24
Official
Good day Aletta.

Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint.

I have escalated your query to RCS, and I will be in contact with you for the resolution. 

Thank you and take care.

Best regards,

AR
Aletta R's update02 Feb 2022, 13:21
Reviewer Update
Thank you
Edgars
Edgars's reply10 Feb 2022, 08:16
Official
Good morning Aletta.

Trust you well.

RCS has contacted you and awaiting your response .
Should you have any further enquiries please feel free to contact us.

Thank you and take care

Best regards,

AR
Aletta R's update10 Feb 2022, 12:10
Reviewer Update
Good day

I have responded with all the information they asked, I am awaiting a response.
Edgars
Edgars's reply11 Feb 2022, 08:57
Official
Good morning,

Trust you well . 

RCS will be in contact with you .

Thank You.

Best regards,

Edgars
Edgars's reply15 Feb 2022, 11:48
Official
Good day Aletta .

Trust you well.

The dispute has been resolved by RCS  and feedback has been provided .
Should you have any further enquiries please feel free to contact us.

Thank you and take care.

Best regards,

AR
Aletta R's update16 Feb 2022, 15:00
Reviewer Update
Good day. Thank you, yes, RCS has been in contact with me and is busy sorting it out. However, I am still receiving emails and calls from MDB which is very frustrating.
Edgars
Edgars's reply23 Feb 2022, 09:20
Official
 Good day Aletta .

Trust you well. 

The balance is cleared and all collections have been stopped .

Thank you and take care.

Best regards,