1 reviews | Active since Dec 2013
MASSIVE DISSAPOINTMENT PURCHASING ONLINE FROM JET & EDGARDS
2 WEEKS AGO I MADE MY FIRST ONLINE ORDER( ********** 44) WITH JET , FIRSTLY IT TOOK THEM OVER 7 DAYS TO DELIVER AND ON TOP OF THAT , MY DELIVERY WAS MISSING AN ITEM , WHICH I AM STILL WAITING FOR REFUND?! CLEARLY THEY PLANNING NOT TO , THEN I ORDERED FROM EDGARDS ONLINE ON MONDAY 06 NOV ( ********** 86) I BOUGHT A PAIR OF NIKES WHICH WAS AVAILABLE ONLINE (THEN I GOT A EMAIL TODAY ) 3 DAYS LATER TO SAY THEY ARE OUT OF STOCK !!!THIS WAS MY DAUGHTERS BIRTHDAY GIFT FOR TOMMOROW HOW HORRIBLE IS THIS???
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the Online team regarding the refund status, they will action and revert back to you , we therefore request for an order number to be provided on ***so that we may establish the refund status as per your request. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the Online team regarding the refund status, they will action and revert back to you , we therefore request for an order number to be provided on ***so that we may establish the refund status as per your request. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.