Mango shop soiled **** clothing
<p>So I bought a defective shop soiled garment from Edgar's Eastgate in March 2017. The garment was never worn and had marks on it that could not come out. The dress was bought at R499 on sale and that was the price I paid. So returning it for a refund the store manager Derek insisted that he could give me a refund of R209 because that was the price that Edgar's was currently selling the dress. What a load of bull!!! Needless to say I will neve ever shop at Edgar's or any of its subsidiaries in future. </p>
We have escalated the complaint to the Edgars Eastgate management to address with regards to the damaged item purchased in store when it was on sale. Kindly note that the store will have to follow policies as well regarding exchanging sale items. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Eastgate management to address with regards to the damaged item purchased in store when it was on sale. Kindly note that the store will have to follow policies as well regarding exchanging sale items. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Eastgate management to address with regards to the damaged item purchased in store when it was on sale. Kindly note that the store will have to follow policies as well regarding exchanging sale items. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Eastgate management to address with regards to the damaged item purchased in store when it was on sale. Kindly note that the store will have to follow policies as well regarding exchanging sale items. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,