ME
Mahlatse E
1 reviews | Active since Feb 2015
02 Feb 2015, 12:36
Looking for sony xperia c3 since dec 2014
I went to edgars polokwane looking for sony xperia c3 and the lady at the mobile counter said they are still waiting for stock. I went there again on the 23rd of January 2015 I found a cellpone catalogue in store the cellphone was included in the catalogue for a special that started on the 24th January to the 8th of February 2015 but still the phone is still not available even today. So how can you promise things that you cannot deliver? I am a loyal customer of edgars but, I am not happy with your service.
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Edgars's replyOfficial
03 Feb 2015, 16:41Hello mahlatseemily,
We are deeply sorry that you have been going constantly to the store for the cell phone and you haven't been having any luck, for that we deeply apologise. Please be advised once the cell phone is in stores, you will be notified. Please accept our sincere apology for the overall experience, but we assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that you have been going constantly to the store for the cell phone and you haven't been having any luck, for that we deeply apologise. Please be advised once the cell phone is in stores, you will be notified. Please accept our sincere apology for the overall experience, but we assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply03 Feb 2015, 16:41
Official
Hello mahlatseemily,
We are deeply sorry that you have been going constantly to the store for the cell phone and you haven't been having any luck, for that we deeply apologise. Please be advised once the cell phone is in stores, you will be notified. Please accept our sincere apology for the overall experience, but we assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that you have been going constantly to the store for the cell phone and you haven't been having any luck, for that we deeply apologise. Please be advised once the cell phone is in stores, you will be notified. Please accept our sincere apology for the overall experience, but we assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***