1 reviews | Active since Mar 2009
Limit increased declined
I app**** for a review to increase my credit limit and it was declined beacuse I am not eligible for an increase.Really? I have had my account for over a year and have never skipped a payment.
Last month I went to make a payment at the Cavendish Square store in Claremont, Cape Town and I WAS OFFERED AN INCREASE WHICH I DECLINED because I had no need for it. A month later I am told that I don't qualify.
Edgars, you need me as a customer, I don't need you! I will pay and settle my account and cut up my card and post it to the CEO, Bernie Brookes.
Thank you for raising your concerns regarding the account credit limit increase. Please accept our sincere apologies for the frustrations caused .We will escalate your query to our accounts department and feedback will be provided to you. ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for raising your concerns regarding the account credit limit increase. Please accept our sincere apologies for the frustrations caused .We will escalate your query to our accounts department and feedback will be provided to you. ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
