LIMIT INCREASE - Pathetic service

<p>On my latest statement i was advised i qualified for a limit increase, I sent in my payslips as i also received a salary increase in June which was backdated to January. I explained this to the NCA agent who asked me some questions and then responded that I am declined based on my affordability and that I app**** less than 3 months ago. I asked cant this be reviewed based on my salary increase which was backdated and she said she will call me back yesterday and never did. When i called to f]ollow up the new agent said that theres no record of my previous call and i had to go through the process again and i was declined this time given a different reason. When i asked that someone review i was told not even a manager can review this. the attaitude was bad and the communication poor. I have been a good account holder, never defaulted and always over pay to be treated with such disdain is a shame.</p>