AM
Ayton M
1 reviews | Active since Mar 2009
21 Oct 2015, 12:23
Life membership - never signed up for service
Dear Edgars:<br> <br> I've just noticed that I'm being charged for a service called \life membership"that I never signed up for.<br> <br> Please either:<br> - remove and refund all these \""life membership\"" payments<br> - provide proof of where I signed up for this in the first place<br> <br> Additionally"
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Edgars's replyOfficial
22 Oct 2015, 14:43Hello user999,
Thank you for raising your concerns with us. Please be advised the membership has been active since 2006, which is 9 years. The accounts department only reverse financial product which are not older than 3 months. However, the accounts department will investigate and revert with feedback. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised the membership has been active since 2006, which is 9 years. The accounts department only reverse financial product which are not older than 3 months. However, the accounts department will investigate and revert with feedback. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Edgars's reply22 Oct 2015, 14:43
Official
Hello user999,
Thank you for raising your concerns with us. Please be advised the membership has been active since 2006, which is 9 years. The accounts department only reverse financial product which are not older than 3 months. However, the accounts department will investigate and revert with feedback. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised the membership has been active since 2006, which is 9 years. The accounts department only reverse financial product which are not older than 3 months. However, the accounts department will investigate and revert with feedback. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***