bB
branisha B
1 reviews | Active since Nov 2015
29 Nov 2015, 20:38
lies
I was at the Edgars workshop branch in Durban t purchase a tablet and the guy told me that the camera was 5 mega pixel only to come home and find out that it's a 2 mega pixel. I mean we pay for our stuff so why should we be **** to and left dissapointed. I only purchased it coz I knew it had a god camera. These guys are there to help us and tell us about phones and not to lie to us. It was advertised on tv for the 5 mega pixel and when I enquired he said it was the same one and again when telling me about the features he said the same, the rear camera is 5 mega pixel. Very angry and dissapointed an the moment.
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Replies (1)Edgars's replyOfficial
30 Nov 2015, 15:41Hello tre_shay,
We would like to apologise for the misinformation. That is certainly not the type of service that indicates our standards. Please be advised we have referred this query to the store manager to address. We apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We would like to apologise for the misinformation. That is certainly not the type of service that indicates our standards. Please be advised we have referred this query to the store manager to address. We apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply30 Nov 2015, 15:41
Official
Hello tre_shay,
We would like to apologise for the misinformation. That is certainly not the type of service that indicates our standards. Please be advised we have referred this query to the store manager to address. We apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We would like to apologise for the misinformation. That is certainly not the type of service that indicates our standards. Please be advised we have referred this query to the store manager to address. We apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
