CM
Chante M

1 reviews | Active since Oct 2017

16 Jan 2018, 15:30

LETTER OF PAYMENT ARRANGEMENT

Good Day

I need help please, I have made arrangements to pay my account that is behind on the last day of every month.

The amount agreed to be paid is R360.

The problem is I need the letter that states that i have agreed to pay my account every month, I need to rent a house and they need that letter before approving my application!

I contacted ********** 447 and spoke to Thandiswa whom i made the arrangement with, she advised me that there is no way Edgars can provide me with a letter of arrangement. I then contacted the Edcon customer experience team on ***and spoke to Nokwasi whom advised me that she cant help and referred me to ********** 011 - i then spoke to 2 agents whom both dropped the phone in my ear after i have answered the phone -

I need a response please as i want to pay my account and need this proof to actually rent a house!

Please be in contact with me on ********** 682 or email me on **********

Thank you

0
Replies (1)
Edgars
Edgars's reply17 Jan 2018, 16:20
Official

Thank you for bringing this matter to our attention .Please be advised that your request for a letter of arrangement has been sent to our collections team as we are unaware of such a letter . We will contact you to confirm if this is possible .***/GO

Kind regards

The Edcon Customer Experience Team