1 reviews | Active since Oct 2017
LETTER OF PAYMENT ARRANGEMENT
Good Day
I need help please, I have made arrangements to pay my account that is behind on the last day of every month.
The amount agreed to be paid is R360.
The problem is I need the letter that states that i have agreed to pay my account every month, I need to rent a house and they need that letter before approving my application!
I contacted ********** 447 and spoke to Thandiswa whom i made the arrangement with, she advised me that there is no way Edgars can provide me with a letter of arrangement. I then contacted the Edcon customer experience team on ***and spoke to Nokwasi whom advised me that she cant help and referred me to ********** 011 - i then spoke to 2 agents whom both dropped the phone in my ear after i have answered the phone -
I need a response please as i want to pay my account and need this proof to actually rent a house!
Please be in contact with me on ********** 682 or email me on **********
Thank you
Thank you for bringing this matter to our attention .Please be advised that your request for a letter of arrangement has been sent to our collections team as we are unaware of such a letter . We will contact you to confirm if this is possible .***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for bringing this matter to our attention .Please be advised that your request for a letter of arrangement has been sent to our collections team as we are unaware of such a letter . We will contact you to confirm if this is possible .***/GO
Kind regards
The Edcon Customer Experience Team
