MB
Mario B
1 reviews | Active since Jan 2010
20 Nov 2015, 12:59
Let's make it as hard as possible for customers
I have been trying for a while now to re-register on your supposed new website to view my statement. Every time I try it, it accepts my details
Helpful (0)
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Replies (1)
Edgars's replyOfficial
23 Nov 2015, 12:41Hello Service_pl,
We tried contacting you at 12:28 PM but we couldn't reach you.
Thank you for notifying us of this incident. Kindly be advised the website is currently under construction and the developers are busy fixing the problem. We apologise that there is no notification, but once the website is up and running again; communication will be sent out.
Kindly provide us with your account details at *** so we may send you the statements and update your account for electronic statements.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 12:28 PM but we couldn't reach you.
Thank you for notifying us of this incident. Kindly be advised the website is currently under construction and the developers are busy fixing the problem. We apologise that there is no notification, but once the website is up and running again; communication will be sent out.
Kindly provide us with your account details at *** so we may send you the statements and update your account for electronic statements.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply23 Nov 2015, 12:41
Official
Hello Service_pl,
We tried contacting you at 12:28 PM but we couldn't reach you.
Thank you for notifying us of this incident. Kindly be advised the website is currently under construction and the developers are busy fixing the problem. We apologise that there is no notification, but once the website is up and running again; communication will be sent out.
Kindly provide us with your account details at *** so we may send you the statements and update your account for electronic statements.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 12:28 PM but we couldn't reach you.
Thank you for notifying us of this incident. Kindly be advised the website is currently under construction and the developers are busy fixing the problem. We apologise that there is no notification, but once the website is up and running again; communication will be sent out.
Kindly provide us with your account details at *** so we may send you the statements and update your account for electronic statements.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***