1 reviews | Active since Mar 2009
let me know what you need
it has taken over 2 hours at 2 branches ( Melrose and Sandton ) but you guys still dont know what you want.<br> i transfered funds into an incorrect edgars account.( im the secondary account holder)<br> <br> i went with proof of payment to Melrose and was account was blocked and only the primary account holder can unblock. They must come to any branch with their drivers licence or ID.<br> <br> The primary account holder did that with proof of payment and Drivers licence - wasted time as she was then told<br> they cant help .<br> <br> The account holder has been identified /verified - we have given edgars card/account numbers, proof of payment<br> <br> WHAT MORE DO U NOW WANT???<br> whether you transfer the money or refund, I dont care just tell me what you want and not change story when i bring you that<br> <br> PLEASE<br>
Thank you for raising your concerns with us. As per our telephonic discussion, kindly note the payment is reflecting. On your account and your mother's account doesn't have a balance. We apologise for the overall experience.
Statements have been emailed to you as promised. Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for raising your concerns with us. As per our telephonic discussion, kindly note the payment is reflecting. On your account and your mother's account doesn't have a balance. We apologise for the overall experience.
Statements have been emailed to you as promised. Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
