Let Down by SA's Biggest Clothing Retailer

I need to bring to your attention the horrible reaction that I received from Edgars yesterday. Uncalled for and most definitely not acceptable.<br> Sitting in traffic for an hour after work to make it in time before the store closes,only to get there and be hushed away by a security guard who stated the store was in fact,already closed.<br> This was @ 17:45 whereas the store times indicate 19:00.<br> There was no manager or employee from the store to advise eagerly awaiting customers of why the store was closed. There was no alternate option given to customers to show concerns from a management point of view.<br> All other stores were opened and business continued as usual.<br> I did phone in store, customer services and even the pavilion mall but there was no response.<br> This is bad customer service, and furthermore I lost out on the Edgars one-day-only sale.<br> Very disappointing<br>