Leather belt seems to be ****
<p>I bought a leather Stone Harbour belt from Edgars and now it is peeling off. Edgars is not interested to help me.</p>
We must apologise for the delayed response.
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 6 months refund and exchange policy on quality for branded items.
If you are experiencing a problem with the item please feel free to visits the Edgars store with a valid proof of purchase for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 6 months refund and exchange policy on quality for branded items.
If you are experiencing a problem with the item please feel free to visits the Edgars store with a valid proof of purchase for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
I did not keep the slip. I explained it to the call centre.
I did not keep the slip. I explained it to the call centre.